Google. It’s such a big search engine it’s become synonymous with searching for something online. Just think about how many times you've told someone, or been told, to ...

Etsy is one of the most accessible online marketplaces for small online retailers. With a massive global audience and the ability to reach them with ease (and a bit of SEO ...

Christmas 2020 is expected to be the busiest online shopping season in Australian history! To help our small business community get prepared early, we held a virtual event ...

Here we are with our sixth episode of Hey Sendler! This time, Jenn chats with Jenni Moon of No Rival Industries, a startup focused on impact projects that make positive ...

As an essential service, Sendle is open for business across Australia and the United States. We're working harder than ever to deliver parcels for our small business ...

The Zero Waste movement has gained steam in the last few years. And, with good reason! It’s becoming more and more obvious that we can’t sustain our usual routines without ...

In the strange year that 2020 has been, Christmas is more about gifts than gatherings. So, sending presents to family and friends overseas is going to be that extra bit ...

When you think of Australian place names, Sydney usually comes to mind. But you probably didn’t know the famous city’s traditional name is Gadigal Country.  

‘Tis the season to get on top of your holiday marketing! With only weeks to maximize the influx of shoppers, you want them to stick around, get comfy, and buy your stuff.

This year’s Christmas shopping season is kicking off early and we want to help our Australian small business community get prepared.

WooCommerce is the eCommerce platform of choice for over a million online stores in the US alone. Our new dashboard integration gives these sellers a simple way to ship 100% ...

Looking back on the brief history of online shopping, it wasn’t clear at the time that a humble Amazon book sale in 1995 would spark the beginning of an online shopping ...

For guys, there’s nothing worse than wearing boxer briefs or trunks that constantly ride up and chafe. You might as well go back to basics and stitch together a few fig ...

They’ve seen your marketing. They’ve browsed your products. They’ve even added a few to their cart. Then, at the last minute, they pull out. 😭

Would you hand over your credit card details to a website that’s riddled with spelling errors and looks like it was made in 1996? Imagine entrusting your security to a ...

The price you see isn’t always the price you end up with—it’s an unfortunate truth in life. No less so in shipping.

When listing a product on eBay, you have two choices: auction or Buy It Now. It can really feel like a daunting decision.

For our fifth episode of Hey Sendler, Jenn convened a gathering of the dads from Jill & Joey to talk about their sustainable reusable bag side hustle. They are our first beta ...

Ryan Spaccavento grew up in an instant coffee family but his Italian roots harbored a love of the real brew, so it was inevitable that he would follow his dream to become a ...

Regenerative agriculture is an ideological shift in the way we farm, with the express goal of maintaining and improving the land. The benefits of this way of farming are ...

If you’re considering setting up an online store, you’ve no doubt stumbled upon Shopify. One of the most popular platforms for online selling, it’s not just for small ...

Selling more expensive products comes with a more reticent customer base, all at home with their cursors uncertainly hovering over that ‘Buy’ button. Big numbers are ...

If you’re using the internet in 2020, you’ve most likely come across the phenomenon that is unboxing experiences. It involves a person unpacking or unwrapping a package ...

For our fourth episode of Hey Sendler, Jenn talked with Shidume Lozada all about product photography. Nothing sells a product online as well as incredible photography and in ...

Shipping is one of the most important parts of the customer journey (and oh so exciting too). It represents the final steps of the customer experience and it is what they’ll ...

Bread is a simple food—water, flour, yeast, salt mixed and coaxed to life through time and heat. For such a simple thing, its effect on us is complex.

When Facebook Marketplace was launched back in 2016, it was made with communities in mind. Think yard sales and spring cleaning: the cyclical offloading of outgrown baby ...

2020—a year like no other! As the end fast approaches (mercifully so), we felt it was time to inject a little fun and a bit of magic into the Sendle-sphere with our newest ...

Emi Fang has been a practicing Witch for over 15 years but never before has she seen such demand for her crystal candles, which she describes as a “caring healing ...

Like many young girls growing up, Adeline Yeak struggled with self-confidence. But one thing she had going for her was perfect skin.

From chatbots and thank yous to label makers and good tape, it helps to prepare for the most busiest time of the year (for online retailers).

While we may not be hanging the stockings with care, the holiday season is nevertheless upon us. With all that this year has brought with it, small businesses have to prepare ...

As we move into a very different holiday season, store owners need to get prepared for one of their most consequential holidays—Black Friday (and its companion, Cyber Monday).

In a first for Sendle’s series of customer stories, we’ve got a repeat! No Rival Industries is back with their second impact project, an effort to help give identity to those ...

Welcome to the third episode of our ongoing webinar series, Hey Sendler! This time Jenn spoke with Moji Igun, founder of Blue Daisi Consulting, to talk about self-care for ...

Successful and influential marketing demonstrates a solid understanding of the customer, their needs, and their expectations.

It’s incredible how a crisis brings people together. Whether it's an airborne virus or climate disasters wreaking havoc, we've united to help our communities get through it.

You’ve spent hours on the phone—or FaceTime or Zoom or Hangouts or Houseparty—connecting and reconnecting with the people you cannot physically hang out. You want some way of ...

Another wildfire season is proving truly devastating, with towns reduced to ash and wildlife habitats completely decimated.

The rich earthy tones of the Australian landscape inspired Indigenous artists sixty thousand years ago. Now in 2020, they continue to inspire local creators and makers like ...

Contrary to popular belief, the term ‘user experience’ (UX, if you are cool) isn’t just a buzzword. In fact, all the cool cats and kittens in tech are making frictionless ...

Welcome to the second installment of Hey Sendler, our first ever webinar series where we talk to small business owners and small business experts to learn their unique ...

The forests are burning and the skies are turning red. Throughout the West Coast of the United States, smoke is blotting out the sun and poisoning the air we breathe.

Figuring out what you want to do with your life is exciting (and a little scary), yet sometimes—when fate throws you a bone—the path seems obvious. Helena found her fate in ...

Every year, Sendlers get to have their say on what carbon offset projects we invest in to keep every shipment 100% carbon neutral. 

The hallmark of any successful business is its ability to grow and retain loyal customers. At its core is understanding who your customers are and knowing what they need.

The holiday season is hectic for small businesses all across America. Add to that a global pandemic and the resulting eCommerce boom, and you’ve got your work cut out for ...

Welcome to the first installment of Hey Sendler, our brand new webinar series. Over the coming episodes, we will talk to small business experts and owners to learn tips and ...

So you’ve chosen what you’re selling and made the appropriate changes to bring more shoppers to your store. Fantastic job! What’s next?

The mailing of packages and letters connects people throughout the United States and beyond—especially during these times of necessary isolation. The US Postal Service has ...

Pinterest is like the alternative arty cousin to social media giants like Facebook, Twitter, and Instagram. So, exactly what is it and why should you incorporate it into your ...

Sydney couple Jacob Leung and Sarah-Jane Ho were busy planning their wedding when the coronavirus pandemic struck and ruined everything. With lockdowns in place, they had to ...

Like many creative entrepreneurs in Sendle’s Australian community, Leonie O'Brien is a side hustler. By day she holds down a full time job in real estate; by night she’s flat ...

Fathers are particular creatures, seemingly easy to define but like an onion, they are layered (and occasionally pungent). Just below that top layer of dad is another dad ...

OK, you’ve set up your Etsy storefront. Great job! Now those witty newborn onesies you’ve been working so hard on will just fly off the shelves, right?

We’ve all had that pang of regret as we toss out another empty plastic bottle or some superfluous plastic packaging. So much waste for something so small!

As the importance of environmentalism quickly dawns on the public consciousness, new eco-lingo starts echoing from marketing workshops through to the halls of power. Short, ...

Reminiscent of your local arts and crafts fair, yet more mature and online, Etsy is redolent with that trade show nostalgia. A global internet marketplace, Etsy is a mecca ...

Melbourne designer Alison Amsterdam was swamped by demand when her Etsy store Kamoddity popped up online, thanks to her Los Angeles based cousin Michelle making a chance ...

Sustainability isn’t always achieved by looking forward and creating new technologies. Sometimes it takes digging into the old and finding something that can replace the need ...

Humans are a dynamic animal—ambitious, intelligent, caring—with a baffling set of contradictory traits—destructive, myopic, careless. But when we set our minds to something, ...

The B Corp movement is on the rise as more businesses commit to being a force for good in the world. July is B Corp month in Australia and New Zealand, so we chatted to local ...

Not every candle is created equal. While many smell delightful (or like cookies for some reason), what goes into them can vary greatly (such as dirty petroleum-derived ...

SOBAH is a non-alcoholic craft beer brewed with ‘bush tucker’ which is food native to Australia and used by Indigenous Australians; the Aboriginal and Torres Strait Islander ...

Stirred to launch early by the sudden and aggressive rise of COVID-19, No Rival Industries started manufacturing cloth face masks. For every mask sold, one is donated to ...

Boots have been protecting our fragile feet from the elements for millennia. These days, we can choose from a dizzying array of boots, but they all seem to boil down to two ...

Becoming a sustainable company is a selfless pursuit for many eco-conscious business owners. But, increasingly, consumers are showing that they will gladly shell out their ...

At Sendle, we take our commitment to the environment very seriously which is why we’re doubling down on our efforts to provide shipping that’s good for the world.

HOZEN’s chic and sustainable bags were born from Rae Nicoletti’s expansive industry experience—at Kate Spade and Restoration Hardware—as well as her own personal empathic ...

Sustainability is a noble goal in and of itself. But, it’s also a no brainer. Because if we’re only taking and never giving back, we’ll be out of a place to live.

Starting a small business from the comfy confines of your home is a dream that you can absolutely realize. But, dreaming is only the start. You’ll need to get some pen and ...

Setting up an online store and making available all your wares is just the first step to creating a successful eCommerce operation. The slightest obstacle may thwart a ...

Your About Us page is a very important part of your online store. When someone walks into a small brick-and-mortar shop, there’s a face behind the counter. They can see who ...

You should know that when people visit your eCommerce store, they’ll likely take a gander at your About Us or Meet the Team page. In fact, 52% of people want to see the About ...

As consumers, we have so many options for buying all that very necessary stuff we eagerly wait to find at our doorsteps. In the US alone, eCommerce sales accounted for 16% of ...

If you haven’t heard about the global bubble tea craze and you love trying new drinks, then read on because you are bound to become a convert. 

Without mothers, you wouldn’t be here to read this and there would be nothing here to read. Their importance in our lives cannot be overstated. They are simply amazing.

Whether because you just want to be your own boss or because life has thrust you into it, starting a small business from home is absolutely in the cards.

Our guest contributor today is Chris Guillot, founder and retail consultant at Merchant Method. Chris works to empower small brands to succeed in a changing market and grow ...

Seeing a broken criminal justice system in the US and wanting to do his part, Sky started a business that lets people wear their heart on their sleeve while supporting ...

Humans have a lot to be proud about—the invention of the wheel, the ability to create fire at will, cat videos, poutine. We’re full of ideas and a zest for life. We always ...

Composting is definitely the most enriching form of throwing things out. Garbage is just going to rot slowly in a putrid landfill and recycling may or may not become that ...

Shipping your eCommerce products is a challenge for any small business. That's why we are offering an earth-friendly alternative to your usual packaging. Fully compostable ...

Stuff it, Sendle it, feed it to the worms. While it doesn't exactly roll off the tongue, the truth of it is undeniable.

An estimated 1 billion native animals perished in the catastrophic Australian bushfires including our world famous Koalas and Kangaroos. It's a heartbreaking figure. By ...

It isn't easy being green, a wise frog once said. But, as far as eco-friendly packaging options go, we're here to help you make informed decisions and make it a little easier.

Sendle is the only completely carbon neutral shipping service in the US and Australia. This means that no net carbon emissions result from shipments done with Sendle. And, ...

At a basic level, we all understand the difference between the compost heap and the garbage dump.

The difference between two very similar ideas can mean a great deal. This is the case with the ideas of biodegradability and compostability. How they differ is a thing of ...

How do you reduce your carbon dioxide (C02) emissions? A growing number of small businesses are looking for ways to reduce their environmental impact, but it can be ...

We've discovered that some of our small business customers are helping fight the coronavirus pandemic in creative ways. Stitch & Scribble is one such business down under.

Just like brick-and-mortar stores and restaurants need to drum up interest before they open with snazzy signage, online retailers also need to generate some hype before they ...

For both businesses and customers alike, there are a lot of logistical uncertainties out there with the aggressive spread of coronavirus (or COVID-19).

We're lucky to have this incredible community of small businesses behind us. Magpies & Peacocks is one such business.

It can be one of the trickiest challenges a small business faces—how to effectively manage inventory and prevent overselling your stock.

Return shipments are expected to cost $550 billion this year alone, according to US research. Not a cheap change of heart.

Email is one of the most common and effective channels for connecting with your customers. Make the best of that with a powerful email marketing strategy.

Thanks for subscribing. Thanks! We’ll be in touch soon. Thanks. Boring, boring, boring. The sound of a million cursors exiting a page. CLICK.

So, you’ve started to see your orders pick up. As your one or two daily orders go up to 10 or 20, the time it takes to ship is similarly multiplied.

More than half of our first impressions about a person are built from visual cues (55 percent). And our prevailing views about them are formed within the first seven seconds ...

Although we should really be celebrating women every day of the year, we'll take the opportunity of International Women's Day to highlight a few small businesses using Sendle.

We’ve all walked by the lady passing out complimentary chocolates in the department store (don’t mind if I do!). Some of us may have walked by two or three times...

In today’s climate-conscious world, companies, not-for-profits, and individuals are all looking for ways to cut their carbon footprint and consciously lessen their impact on ...

As the new year kicks off, it’s a great time to set resolutions aimed at turbocharging your small business for the 12 months ahead.

There’s nothing worse for customers than pulling out a crumpled or damaged dress from their newly-arrived parcel (I mean, aside from receiving a box full of scorpions, and no ...

It’s likely you’ve set up your small business to live out your dream and be your own boss. Wonderful!

Whether it’s dealing with nasty social media comments or integrating a simple shipping solution, Chantal always taps into her Mum network for support.

It’s that time of year again. The time of the lipstick red roses and heart-shaped boxes of mystery chocolates. The time of biting one’s lip in the greeting card aisle and ...

Subscription services are more popular than ever. Increasingly, people are choosing to simplify their lives by getting regular shipments of the things they love.

With everyone going from bricks to clicks, we found the woman bucking that trend, and doing it sustainably.

Someone bought your thing! After months of crafting, fine-tuning, marketing and hustling, someone’s come along and given you the sale.

Sendle was designed to help small business stay competitive and thrive alongside the big guys. So, we've revamped our pricing.

The success of a business is dependent on a whole host of interconnected ingredients. Obviously, you want to sell something that people want to buy. And, you need to get it ...

You’ve spent time and money crafting some beautiful images to show your product in its best light. And while it’s true—the product image is a customer's first impression—the ...

If you are on Shopify, you know how easy it makes it to sell your stuff online, right from the get-go. Its out-of-the-box capabilities are robust and this is why so many ...

We often talk about ‘magic’ when we discuss eCommerce experiences.

Recycling socks has turned into a terrific marketing opportunity for MANRAGS founders Michael and Tina.

As the devastating extent of Australia’s bushfires becomes clearer, our hearts go out to those affected or displaced.

Phew! What a year!

The trick to living and operating sustainably isn’t to go without things, it’s to swap them for something more sustainable!

Since day one, Sendle has had an ambitious vision for the future.

Matthew, founder of Ghost Wares, is happy at his current size, but the opportunity to get bigger is pretty tempting...

Thinking of expanding internationally? See if we now pick up from your suburb!

The customer experience doesn’t end at the checkout.

Some idle printing machines saw a smart small business emerge.

Bringing you a new, simpler way to ship domestically and save for rates as low as $4.95*. 

We’re here to help small business thrive, especially during the Christmas rush. All Sendle parcel deliveries have been 100% carbon neutral from day one, so we can do our bit ...

This month is one of the most exciting months in Sendle’s history.

At Sendle we believe that with the efficient use of resources, businesses can save both costs and the environment at the same time.

If you're a global Sendler, we've got some news!

Comparing iPhone and Android users (and how to tailor your marketing approach)

Celebrating the diversity of our small business partners.

July is B Corp month, so what better time to check in with one of our BFFs, the sustainable sleepy heads at Koala!

Beware the hidden fees that gobble up your margins.

Here’s to five years of growing up green!

What our new zoning means for your business and how much you stand to save.

A helpful guide to going international for small businesses.

Every day, across Australia, fruits and vegetables are being judged on their physical appearance.

Parcel delivery gets a welcome price break.

How do you become a cult favourite of the world’s most famous family? A mix of quick thinking, pop culture prowess and a few long haul flights, according to Shhh Silk.

Home can be a haven, a delight, a little slice of heaven (if it’s done right).

Collections brimming over with images of luminous prawns, zig zagging sherbet lines, eye teasing triangles... Socially responsible label, YEVU, strikes out with bold patterns ...

Bells are jingling, the halls are ready to be decked and, whether you think it’s appropriate to play carols in November or not, the Christmas retail period is well and truly ...

Since the beginning, we’ve been committed to helping small businesses thrive with parcel delivery that is simple, reliable and affordable. As we all get busy for shopping ...

What do coffee grounds, styrofoam, bees, leather, and your average backyard have in common?

Meet one of Australia’s most passionate coffee aficionados, Saxon Wright, and see what makes Pablo & Rusty’s such a stirring small business success.

Meet Steve, the small business owner wrestling with the everyday struggles of running his online business. Lucky for him there's no shortage of sage advice from his ...

Meet Keith and Nathan from AV1. Turns out, not having a business plan is how rockstar AV companies are born. Founder and MD Keith Wootton, alongside Operations Manager Nathan ...

The tide is turning. Increasing awareness has led to a rise in what is known as conscious consumption, a movement of people who seek out ways to make positive decisions about ...

Since our inception, we’ve been committed to helping small businesses thrive with parcel delivery that is simple, reliable and affordable - that’s our mission.

Meet Kate Dalton from Mayde Tea. Creating artisanal tea in Byron Bay sounds about as idyllic as it gets. For Kate Dalton, it took a lot of hard work to get there.

Hello again! So, February’s almost over. That means school’s back in and we’re just about ready for another holiday.

Meet Heather and David from Kippins.

Here we are: 2018. Resolutions made and possibly already broken. The cricket's on the telly and the beach is beckoning - BUT there's still business to be done.

Meet Mandy from Wholesome Child. It’s the Everest for parents around the globe. How do you get your child to eat healthily? When it comes to turning disgusted plate-frowns ...

With the latest announcement about its warehouse location in Melbourne, Amazon is without a doubt on its way.

Curve Cycling started as the hobby of founder Steve Varga. It’s since grown into a burgeoning business of resilient products and adventure cycling tours. Adam Lana, Brand ...

The cocktail business is booming – just look at the number of small bars established in the past decade. Consumers are more discerning, with casual connoisseurs demanding ...

Whether you love it, hate it, or are just old fashioned chemically dependent, there’s no escaping coffee. Australia is home to a fanatical cafe culture, with the humble ...

Changing your career path is a drastic step. We all love to daydream about more fulfilling pastimes but, in practice, it’s incredibly daunting to move into uncharted waters. ...

Meet Helle, founder and owner of Lucas Loves Cars, a toy shop for kids who love things with wheels.

Launched in 2002 in Sydney Australia by interior designer Catherine Bainbridge, Elevate Design was created with the purpose to design and manufacture original high quality ...

If you love seriously good advice, toilet puns, and purpose-driven business, this is the feature for you!