Small business eCommerce predictions for 2023

Did you know Sendle has a crystal ball? You may have seen it in some of our advertising. But we're not here to peep into the future of your love live or intuit the day and time of your demise. In this, our final episode of Ticker TV for 2022, we call on Sendle's James Chin Moody, Hannah Udina of Shopify and ShipStation's David Boyer to summon sound eCommerce predictions that'll get your small business prepped for a stellar 2023.

Read more
Sustainability | 6 min read
December 2, 2022

Thrifting’s the new gifting: secondhand buys for a conscious Christmas

Pre-owned, secondhand and vintage items have made a comeback. Vintage clothing, rare in its one-of-a-kindness, paves the way for self expression and individuality. Pre-owned ...
Read more
Small Business Marketing | 9 min read
November 28, 2022

Google analytics for beginners: Grow your small business online

Introducing Google Analytics for beginners! Specifically, Google Analytics 4 (GA4), the younger, cooler version of the old Universal Analytics (UA). And with GA4 replacing UA ...
Read more
Small Business Marketing | 6 min read
November 16, 2022

Holiday promotion ideas to capture more customers this season

Don’t be caught off guard this holiday season. Because this year (*queue Billy Mack’s Love Actually song tune*) inflation is all around us. Shoppers are expected to buy fewer ...
Read more
Customer Stories | 4 min read
November 10, 2022

Conscious consumerism with Green Friday, Seed & Sprout and Sendle

Green Friday is on a mission to disrupt retail consumerism; an alternative to the bargain-seeking, mindless-consumerism of pre-Christmas shopping events like Black Friday and ...
Read more
Packing & Shipping | 9 min read
November 7, 2022

Prep for peak season with our holiday eCommerce checklist

From chatbots and cheery communication to staff hires and good tape, it doesn’t hurt to be extra prepared for eCommerce’s busiest time of year: the holiday season.
Read more
Sustainability | 4 min read
November 3, 2022

Sendle becomes Climate Neutral Certified

We’re deepening our commitment to a more sustainable future.
Read more
Customer Stories | 8 min read
November 2, 2022

The secret to a successful peak? Nurture your existing customers

Canadian Rennie Wood became a business owner…by accident. When he first became a dad, Rennie had the opportunity to take a long paternity leave and started selling some of ...
Read more
Sustainability | 6 min read
October 31, 2022

Green Friday: an earth-friendly alternative to frenzied consumerism

In less than a month, we’ll be in the grip of the biggest online shopping event in the world…Black Friday 🖤🛍️🛒 . But, with more buying and selling comes an even bigger ...
Read more
Customer Experience | 5 min read
October 26, 2022

Reclaim space and free up money by shipping made-to-order

A lot of small businesses start in people’s homes, and nobody wants to live in a packed warehouse. We talked with illustrator Elizabeth Person about shipping made-to-order ...
Read more
eCommerce Platforms | 6 min read
October 24, 2022

Shifting to a circular business model with Buy Nothing New and Sendle

The resale market is growing 11-times faster than traditional retail. So, how can brands get involved in the circular economy, manage more sales and help us all live more ...
Read more
Sustainability | 8 min read
October 18, 2022

Puggles, twirling devils & the Frida Kahlo of birds? Worth protecting!

What looks like a cross between a boot brush and a sloth, can be held (gingerly) in two hands and has a name that, in Latin, means quick tongue? Nope, it’s not your ...
Read more
Packing & Shipping | 4 min read
October 6, 2022

Sendle Saver: A new shipping service with savings up to 60% more!

At Sendle, we’ve always been committed to helping small businesses thrive with shipping that’s simple, reliable, good for the planet, and always affordable. But as word of a ...
Read more
Sendle USA | 3 min read
September 27, 2022

Sendle's U.S. peak season rates, and some jolly good news

Sendle is here to help small businesses thrive alongside the big guys, with competitive shipping rates and a service built just for them.
Read more
Sendle AU | 4 min read
September 26, 2022

2022 rate update (AU): a little up, a little down on 17 October

Sendle is loved by small businesses across Australia, the US and Canada (yep, we’re there too, now!). Why? We back your small business by making shipping discounts usually ...
Read more
Customer Stories | 6 min read
September 22, 2022

Making the bathroom your favorite room in the house: Oliver Thom

Oliver Thom believes that the bathroom is the most important room in a home. It’s a place of reflection, relaxation, and most importantly a retreat from the stresses of daily ...
Read more
Sendle News | 3 min read
September 15, 2022

Sendle brings small businesses in Canada a new way to ship

Since we started, Sendle has been on a mission to build shipping that’s good for the world. We have ambitious goals and want to see a future where every small, independent ...
Read more
Sustainability | 6 min read
September 14, 2022

Sendle Academy: Six steps to sustainable shipping

You’ve survived six whole weeks of Sendle Academy, and your report card is in. Read on for the most important takeaways from the last six weeks and to find out if you’ve ...
Read more
Customer Stories | 11 min read
September 8, 2022

War on Waste Weekly: fighting plastic waste with eco-friendly soap

In 2017, journalist Helen Barry was shocked by what she saw in a television documentary about plastic waste. But rather than giving in to despair, she decided to fight. In ...
Read more
Customer Experience | 8 min read
September 7, 2022

Sendle Academy Week 6: 5 steps to writing a rad returns policy

Return policies when shopping online are a lot like the rules to a board game; it’s hard to enjoy (and win) without knowing the rules. When launching an online store, it’s ...
Read more
Starting an Online Store | 8 min read
September 5, 2022

How small businesses benefit from the May 2022 Google Core Update

If your small business has a website, you may have noticed that your organic online presence on search results has been fluctuating since May 2022. What you should know is ...
Read more
Packing & Shipping | 7 min read
August 31, 2022

Sendle Academy Week 5: Let's create an unforgettable unboxing experience

Unboxing. It’s a new-ish phenomenon where folks film as they open their shopping hauls from designer stores – picture goods in branded carry bags, lovingly wrapped in ...
Read more
Customer Stories | 8 min read
August 30, 2022

Fast fashion to fishing nets: an eco swimwear brand journey

Pali Swim is classic sportswear you can swim in. Using naturally dyed, deadstock and recycled fabrics — old fishing nets and repurposed nylon — to expertly craft durable ...
Read more
Packing & Shipping | 6 min read
August 24, 2022

Sendle Academy Week 4: How to make shipping a bold, brand statement

Branding is more than your business’s visual style. It’s your attitude and personality, and it touches every aspect of the customer experience. That’s why keeping your brand ...
Read more
Customer Stories | 6 min read
August 19, 2022

Bringing the brew pub experience home: Mountain Culture

Mountain Culture opened its doors with the goal of welcoming people from near and far to come in and have a beer. But not just any beer. They are constantly pushing the limit ...
Read more
Sustainability | 7 min read
August 17, 2022

Sendle Academy Week 3: The solution to fast fashion? Pick a sustainable marketplace

One way to fight the environmentally-unfriendly fast fashion industry is to give well-made clothes and accessories a longer life by reselling them and buying them used. But ...
Read more
Customer Stories | 11 min read
August 15, 2022

Don’t forget Dad! Father’s Day gifts for 2022, shipped sustainably

It’s almost Father’s Day in Australia, which means it’s time to buy something for the man who has everything. Or at least everything he wants. Don’t give up! Surprise him ...
Read more
Packing & Shipping | 11 min read
August 10, 2022

Sendle Academy Week 2: How to write a killer shipping policy

You can’t have a good online shopping experience without good shipping. In fact, all the goodwill and trust built up via branding and advertising, a great storefront, and of ...
Read more
Small Business Operations | 7 min read
August 3, 2022

Sendle Academy Week 1: Should I offer free shipping?

Two magic words that make people want to buy: FREE SHIPPING. But what’s free for your customers can be costly for you. We explore why complimentary shipping works so well, ...
Read more
Packing & Shipping | 4 min read
July 28, 2022

Sendle Academy: class is in session!

Thinking about starting an eCommerce business? Wondering if you could be doing anything differently in one you already own? Even though shipping’s our favorite part, Sendle ...
Read more

Get small biz tips in your inbox. Join us!

Never spammy, always pleasant.