Ship & Save
“Sendle’s 250g product is very affordable and ShipStation integration means our shipping is reliable and efficient.” ~ Andres Herrero, founder, Sydney Sock Project
TL;DR (too long; didn't read)
- Andres Herrero was surprised to learn that homeless shelters always need socks.
- Rather than donate more socks, he decided to raise money to help those people in need.
- Many charitable organisations now partner with Sydney Sock Project to raise funds.
- Sendle’s 250g pouch is perfect for 80% of orders and saves thousands on shipping.
- ShipStation integration means they can efficiently handle an increasing number of orders.
- With cost effective and efficient shipping, Sydney Sock Project can now help more people.
Sydney Sock Project started life at the Bondi Markets, the Sydney institution where new, trendsetting brands sit alongside well-loved vintage sellers. It's a great place to test a new concept and Andres felt that the Bondi crowd would embrace his unique, high-quality cotton socks that had a higher purpose in life. He was proved right and his designer socks that support people in need were so popular he decided to start an online shop.
But Andres soon learnt that selling online comes with an extra overhead – shipping socks is way more expensive than handing them over to a customer at a market stall. With the prospect of shipping costs eating into their profits from Black Friday and Christmas sales, he had to find a cost-effective way to deliver thousands of pairs of socks over the holiday season. When he discovered the Sendle 250g pouch, he realised it was the perfect solution for 80% of their orders. Sendle’s free daily pickup was a drawcard too, as dropping off parcels at the post office every day ate into their productive time.
Sydney Sock Project signed up and immediately started to benefit from Sendle’s Ship & Save loyalty discount. Within a year, they’d saved $10,000 on shipping costs simply by making the switch to Sendle. As Sydney Sock Project has expanded to partner with charities that see value in raising funds by selling fun pairs of socks, the business has continued to save money, thanks to Sendle’s great rates.
Fulfilment with ShipStation brings efficiency
Before long, Sydney Sock Project was shipping tens of thousands of orders each year and fulfiling those orders one by one, which had a massive impact on efficiency and costs. Clearly, they needed to embrace automation to manage orders at scale and ShipStation was an obvious choice.
ShipStation is a global integrated shipping and fulfilment platform with software that automates the fulfilment, shipping and delivery process in online sales. ShipStation offers a superior delivery experience with every order. The ability to print labels individually or in batches (up to 500 at a time) provides flexibility that helps Sydney Sock Project offer exceptional service to sock lovers Australia wide.
Automation via ShipStation means that Andres and his team have more time to spend on new product development and creating funky sock designs for their partners.
For Sydney Sock Project the integration was a breeze, and they’ve found the ShipStation customer support is amazing too. ShipStation has helped them build automation tools that speed up the shipping process even further. Saving time is saving money after all.
Cost savings underpin better service
For-purpose businesses like Sydney Sock Project are always keen to implement cost savings and Andres is confident he can offer a cost-effective service to customers and partners, thanks to Sendle and ShipStation.
Though cost savings aren't the only driver. Sydney Sock Project was founded to make a difference to Australian communities and Andres is also excited about using Sendle's 100% carbon neutral delivery service which benefits the community and the environment.
In just a few short years, Sydney Sock Project has grown from an idea into a thriving business with a strong sense of purpose that keeps customers coming back. Here at Sendle we’re proud to be part of that journey and we’d love to help you save time and money on shipping too.