An e-commerce business will need more support as it grows, but that doesn’t mean a business owner must do it alone – or spend beyond their budget. For Nick Andreas and his ...
In today’s fast-paced world of eCommerce, the ability to understand and adapt to customers’ evolving expectations is vital to driving business growth. This was the central ...
Everything’s so fast-paced and competitive in the ecommerce landscape, isn’t it? Businesses must keep innovating, stay updated on trends, personalize customer service, ...
Affordable shipping can make or break a sale. That’s not news for small businesses. Recent research found that 81% of Australians have abandoned a purchase because shipping ...
At Sendle, we're particularly good at listening. We talk to our customers constantly so that we know what small businesses are thinking. And every year we undertake a ...
We’re sure you’re well and truly recovered from the holiday craze, AKA eCommerce peak season. Why not spend some time revisiting current practices and aligning with industry ...
If you've spent any time on TikTok or YouTube, chances are you’ve seen one of those feel-good videos of a benevolent person swiping their public transport card for a stranger ...
Online shopping is fun, convenient and useful, but there is a hidden cost to the planet. Thankfully, conscious consumerism is the purchasing panacea we’ve been waiting for!
A lot of small businesses start in people’s homes, and nobody wants to live in a packed warehouse. We talked with illustrator Elizabeth Person about shipping made-to-order ...
Return policies when shopping online are a lot like the rules to a board game; it’s hard to enjoy (and win) without knowing the rules. When launching an online store, it’s ...
When you think about online shopping, convenience and speed spring to mind. You likely don’t think much about the ecological impact. While it’s true that the businesses you ...
Sendle is a pet-loving shipping company that’s reminding you to mark your calendars, charge up your camera, and nip down to your local pet store, because it’s almost Love ...
Valentine’s Day is loved by many and dreaded by (many) others. While there’s nothing wrong with carving out a single day for all things love, the Valentine’s Day we know ...
Each year, the earth gets a little warmer, we grow a year older and the holiday season creeps up on us earlier than ever. This year, some of us will be reunited with our ...
You know her. You love her. She’s your mother and she deserves your undying gratitude for bringing you into the world and raising you up to be the type of person that would ...
When we think of marketing, we often associate it with attracting customers, but that doesn’t mean that our existing customers can’t help us do that. They’ve got a lot to say.
We buy things all the time, as the need or want arises and are guided by our reserves of disposable income. But, where we are directing these funds is what really matters. ...
As much as we love shipping here at Sendle, sometimes the shipping process can feel repetitive. Each step, though really important, can feel tedious when you have to do it ...
If you fancy yourself as a curious, customer-centric business owner who wants to create, make, and ship products people love, then performing great customer research (AKA UX ...
Where you spend your money matters. As you hand over your hard-earned dollars, there is an implicit vote of confidence for what they are doing. So, it makes sense to wield ...
The ancient history of fellas named Valentine is not about their fondness for romantic gestures but their penchant for routine martyrdom. Not exactly what you want to put in ...
Looking back on the brief history of online shopping, it wasn’t clear at the time that a humble Amazon book sale in 1995 would spark the beginning of an online shopping ...
You’ve spent hours on the phone—or FaceTime or Zoom or Hangouts or Houseparty—connecting and reconnecting with the people you cannot physically hang out. You want some way of ...
Contrary to popular belief, the term ‘user experience’ (UX, if you are cool) isn’t just a buzzword. In fact, all the cool cats and kittens in tech are making frictionless ...
Welcome to the first installment of Hey Sendler, our brand new webinar series. Over the coming episodes, we will talk to small business experts and owners to learn tips and ...
Fathers are particular creatures, seemingly easy to define but like an onion, they are layered (and occasionally pungent). Just below that top layer of dad is another dad ...
Setting up an online store and making available all your wares is just the first step to creating a successful eCommerce operation. The slightest obstacle may thwart a ...
As consumers, we have so many options for buying all that very necessary stuff we eagerly wait to find at our doorsteps. In the US alone, eCommerce sales accounted for 16% of ...