September 7, 2022
Sendle Academy Week 6: 5 steps to writing a rad returns policy
Return policies when shopping online are a lot like the rules to a board game; it’s hard to enjoy (and win) without knowing the rules. When launching an online store, it’s important to have a returns policy before you start taking orders. Otherwise you risk making unhappy customers even more unhappy by making one up as you go along. So how do you create one? We’ll show you, in 5 steps.
August 24, 2022
Sendle Academy Week 4: How to make shipping a bold, brand statement
Branding is more than your business’s visual style. It’s your attitude and personality, and it touches every aspect of the customer experience. That’s why keeping your brand ...
August 17, 2022
Sendle Academy Week 3: The solution to fast fashion? Pick a sustainable marketplace
One way to fight the environmentally-unfriendly fast fashion industry is to give well-made clothes and accessories a longer life by reselling them and buying them used. But ...
August 3, 2022
Sendle Academy Week 1: Should I offer free shipping?
Two magic words that make people want to buy: FREE SHIPPING. But what’s free for your customers can be costly for you. We explore why complimentary shipping works so well, ...
July 28, 2022
Sendle Academy: class is in session!
Thinking about starting an eCommerce business? Wondering if you could be doing anything differently in one you already own? Even though shipping’s our favorite part, Sendle ...