May 27, 2020

How to boost sales and reduce shopping cart abandonment [updated]

Setting up an online store and making available all your wares is just the first step to creating a successful eCommerce operation. The slightest obstacle may thwart a shopper's desire to buy.

Customer Experience | 7 min read

May 14, 2020

Want that, buy this: A small business buying guide

As consumers, we have so many options for buying all that very necessary stuff we eagerly wait to find at our doorsteps. In the US alone, eCommerce sales accounted for 16% of ...

Customer Experience | 8 min read

May 5, 2020

From Etsy with love: 18 unique Mother’s Day gift ideas that show you care

Without mothers, you wouldn’t be here to read this and there would be nothing here to read. Their importance in our lives cannot be overstated. They are simply amazing.

Customer Experience | 6 min read

March 31, 2020

Tips to keep your eCommerce returns to a minimum

Return shipments are expected to cost $550 billion this year alone, according to US research. Not a cheap change of heart.

Customer Experience | 6 min read

March 19, 2020

How to create an amazing eCommerce thank you page

Thanks for subscribing. Thanks! We’ll be in touch soon. Thanks. Boring, boring, boring. The sound of a million cursors exiting a page. CLICK.

Customer Experience | 3 min read

February 25, 2020

5 tidy tips for shipping clothes nicely and neatly

There’s nothing worse for customers than pulling out a crumpled or damaged dress from their newly-arrived parcel (I mean, aside from receiving a box full of scorpions, and no ...

Customer Experience | 5 min read

November 1, 2019