The candy retail market is getting highly competitive in Canada, so keeping loyal candy lovers on their side while attracting new ones is number one for Candy Paradise.
Sustainability is a core part of our mission as the world’s first 100% carbon neutral shipping carrier. Since we began, we’ve been working to offset the e-commerce industry’s ...
Want to enhance your brand reputation, foster customer loyalty, and be part of a values-driven business network? Getting B Corp certified could be for you!
March is B Corp month, so we sat down with Veena Harbaugh, Sendle’s Director of Sustainability, to talk about how being a B Corp benefits our customers and community. She ...
Here’s to all the amazing women who are making a difference and working toward a brighter future! Sendle is honoring International Women’s Day this year by shouting out some ...
Hey, Canada! You asked, and we listened. Whether you’re typing drop off parcel near me on Google, or you’re on the move and need to drop your parcel off somewhere else, we’ve ...
At Sendle, we work to deliver a brighter future with millions of thriving small businesses. Key to that is levelling the playing field so small businesses have access to ...
Did you know that the U.S. is the second most common destination for Canadian retailers? As of January 2024, the U.S. has over 340 million people; it’s the largest consumer ...
Right now, small businesses must prepare for the height of peak season. It's a good thing Sendle has small businesses covered during the most wonderful (and busiest) time of ...
If you’re a small business, you probably already know what time it is. Starting with a “p” and ending with “-eak season,” it’s easily about to get busier for businesses ...
Cafe Fabrique isn't just about brewing coffee; it's about brewing a sustainable and accessible coffee culture. Sendle’s door-to-door delivery helps caffeine connoisseurs ...
It's another price drop that'll have you paying less for better shipping. This time, there are even more savings to put back into your business ahead of peak season.
Kathy and Angela are a mother-daughter duo debunking two myths with Sendle. Number one: beauty is painful and pricey. And number two: premium shipping can't be cost-effective.
The world is full of trailblazers and game-changers embracing simplicity. Think of Steve Jobs’s user-friendly products, Warren Buffet's two-step secret to success, and Albert ...
It’s been 8 months since we landed in Canada and the future looks bright! We’ve helped bring shipping back to reality with low rates for everyone. Low on cost and high on ...
A video on Sendle launching Canada shipping to the United States. We’ve heard your feedback about wanting to ship internationally and reach customers outside of Canada. So ...
Wanderruff is a Canadian design-forward dog accessories brand made from recycled materials. Now your dog can look good and reduce their carbon pawprint.
Beneath the glamorous facade of fashion lies a troubling reality. In an industry that has long been tainted by inefficient supply chains, unnecessary waste, counterfeiting, ...
Are you using a brand new box every time you ship? Did you know, as long as they’re in good condition, your boxes can be reused over and over! We’ll show you how to cut them ...
At Sendle, we’re not ones to sit around and twiddle our thumbs waiting for a miracle solution to climate change. We’re leading the shipping industry toward a more sustainable ...
It’s B Corp Month and International Women’s Day! To celebrate, we’ve profiled a group of strong, intelligent, empathetic, courageous and inspiring leading ladies making a ...
Is social media your friend or foe? For small business owners that think the latter, we hear you. But, social shopping really is a different kettle of fish – here's how it ...
If you've spent any time on TikTok or YouTube, chances are you’ve seen one of those feel-good videos of a benevolent person swiping their public transport card for a stranger ...
Online shopping is fun, convenient and useful, but there is a hidden cost to the planet. Thankfully, conscious consumerism is the purchasing panacea we’ve been waiting for!
It’s that time of year again. The time of the lipstick-red roses and heart-shaped boxes of mystery chocolates. The time of biting one’s lip in the greeting card aisle and ...
Now that the season of gift giving is well and truly over, you might find yourself with some things that aren’t quite you. The good news? There’s a planet-friendly way you ...
Would you look at that – it’s been five months since Sendle landed in Canada! And since then, the Sendle network has settled in and grown, delivering reliable, sustainable ...
We don’t want to toot our own horn, but there are some pretty cluey people at Sendle. Our team is made up of experts in sustainability, product development, sales, ...
It’s safe to say that 2022 was pretty jam-packed. We profiled Sendlers making great brews (coffee and frothy, cold ones), launched a product to ship your small and light ...
Pre-owned, secondhand and vintage items have made a comeback. Vintage clothing, rare in its one-of-a-kindness, paves the way for self expression and individuality. Pre-owned ...
Introducing Google Analytics for beginners! Specifically, Google Analytics 4 (GA4), the younger, cooler version of the old Universal Analytics (UA). And with GA4 replacing UA ...
Don’t be caught off guard this holiday season. Because this year (*queue Billy Mack’s Love Actually song tune*) inflation is all around us. Shoppers are expected to buy fewer ...
Green Friday is on a mission to disrupt retail consumerism; an alternative to the bargain-seeking, mindless-consumerism of pre-Christmas shopping events like Black Friday and ...
From chatbots and cheery communication to staff hires and good tape, it doesn’t hurt to be extra prepared for eCommerce’s busiest time of year: the holiday season.
Canadian Rennie Wood became a business owner…by accident. When he first became a dad, Rennie had the opportunity to take a long paternity leave and started selling some of ...
A lot of small businesses start in people’s homes, and nobody wants to live in a packed warehouse. We talked with illustrator Elizabeth Person about shipping made-to-order ...
The resale market is growing 11-times faster than traditional retail. So, how can brands get involved in the circular economy, manage more sales and help us all live more ...
What looks like a cross between a boot brush and a sloth, can be held (gingerly) in two hands and has a name that, in Latin, means quick tongue? Nope, it’s not your ...
Since we started, Sendle has been on a mission to build shipping that’s good for the world. We have ambitious goals and want to see a future where every small, independent ...
You’ve survived six whole weeks of Sendle Academy, and your report card is in. Read on for the most important takeaways from the last six weeks and to find out if you’ve ...
Return policies when shopping online are a lot like the rules to a board game; it’s hard to enjoy (and win) without knowing the rules. When launching an online store, it’s ...
If your small business has a website, you may have noticed that your organic online presence on search results has been fluctuating since May 2022. What you should know is ...
Unboxing. It’s a new-ish phenomenon where folks film as they open their shopping hauls from designer stores – picture goods in branded carry bags, lovingly wrapped in ...
Branding is more than your business’s visual style. It’s your attitude and personality, and it touches every aspect of the customer experience. That’s why keeping your brand ...
One way to fight the environmentally-unfriendly fast fashion industry is to give well-made clothes and accessories a longer life by reselling them and buying them used. But ...
It’s almost Father’s Day in Australia, which means it’s time to buy something for the man who has everything. Or at least everything he wants. Don’t give up! Surprise him ...
You can’t have a good online shopping experience without good shipping. In fact, all the goodwill and trust built up via branding and advertising, a great storefront, and of ...
Two magic words that make people want to buy: FREE SHIPPING. But what’s free for your customers can be costly for you. We explore why complimentary shipping works so well, ...
Thinking about starting an eCommerce business? Wondering if you could be doing anything differently in one you already own? Even though shipping’s our favorite part, Sendle ...
We’ve all walked by the person handing out a new weird and wonderful tasting chocolate in the supermarket or department store (don’t mind if I do!). Some of us may have ...
Google Ads is an incredibly effective way to reach new customers and grow your small business. And it couldn’t be simpler: create an advertising campaign, design an ad, and ...
Small business owners have a lot on their plate. There’s always too much to do in too little time. Your business is your baby, and you’ve poured your heart and soul into big ...
Not too long ago the “natural” label on a beauty product might have made us question whether it actually works. This was around the time when the “environmentally conscious ...
In the business world, it’s important to operate sustainably in more than one sense of the word. Can your business continue to operate as it has been? And does your business ...
We all know the mantra: reduce, reuse, recycle. But if we’re being honest, most of us recycle and call it a day. Reducing your use of packing materials and reusing what you ...
At Sendle, our vision is to see a world where everyone takes responsibility for their impact. This Earth Day, we're asking the world to, 'Think before you ship,' by showing ...
Unfortunately, any number of animals could stand in as a symbol for habitat loss in Sendle’s Earth Day 2022 campaign. We chose the mighty grizzly bear in order to send a BIG ...
The last few years have been an amazing time to launch a small business or side hustle. Shoppers are more willing than ever to order online, while seeking out makers and ...
When you think about online shopping, convenience and speed spring to mind. You likely don’t think much about the ecological impact. While it’s true that the businesses you ...
WooCommerce is a blank slate for the stores that use it, allowing them to customize and adjust their site as they see fit. Part of making WooCommerce work for you is in the ...
Raising a young family while running a small business is no walk in the park. Walking the line between motherhood and entrepreneurship is a fine one and often can feel like ...
Every cloud has a silver lining and every sweet has its sour…, and you have the start-up story of Good Day People perfectly summed up. In 2020, Sydney couple Jacob Leung and ...
It isn't easy being green, a wise frog once said. But, as far as eco-friendly packaging options go, we're here to help you make informed decisions and make it a little easier.
Meet the Queensland florist that makes fancy flesh flower bouquets...then works her magic to transform them into dainty dried flower ensembles. Helena Rose is a minimal waste ...
The electronics industry pioneered the practice of refurbishing gently-used goods and returns as an environmentally-friendly way to deal with returns and exchanges. Now the ...
Rumbie & Co is on a mission to impact one million curly haired people by 2025. Through education and care, the Sydney-based salon wants to change how women treat, ...
Since you’re on the Sendle blog right now, there’s a good chance you’ve read a number of stories about amazing women-owned small businesses. In fact, more than half of the ...
March is a lot of things: milder weather, Albert Einstein’s birthday and the month that the Eiffel Tower opened way back in 1889. Did you know that March is also a super ...
Our thoughts are with everyone who’s been impacted and who faces uncertain times in the wake of Russia’s unlawful invasion of Ukraine. It has been heartbreaking to hear the ...
The Honest Jones is an independent creative studio that specializes in short brand films for fellow small businesses. Co-Founder Amanda Jones ships her self-published book ...
The sense of smell is a powerful and curious one, closely linked to memory and emotion. Oleu Life created their product line to help people connect with their own minds and ...
Little Farm Plot was founded by Serena McCoy to share the joy of growing food with everyone, selling sustainable garden labels and grow tips for backyard gardeners. ...
Sendle is a pet-loving shipping company that’s reminding you to mark your calendars, charge up your camera, and nip down to your local pet store, because it’s almost Love ...
TikTok is huge among Gen Zers, with active user numbers outpacing both Facebook and YouTube. But how do you know if it’s right for your small business? Check out our tips on ...
February is Black History Month in the United States. This month celebrates Black accomplishments, heritage, and culture as well as being a splendid time to educate ourselves ...
Valentine’s Day is loved by many and dreaded by (many) others. While there’s nothing wrong with carving out a single day for all things love, the Valentine’s Day we know ...
Ever thought about composting at home? Not just saving up food and yard waste for the city council to collect, but creating your own natural, nutrient-rich fertilizer to keep ...
While the global circumstances that drove the eCommerce boom in 2021 weren’t entirely pleasant, it’s been wonderful to see the small business community adapt and thrive. With ...
As an essential service, Sendle is open for business across Australia and the United States. We're working harder than ever to deliver parcels for our small business ...
The end of the year is a wonderful time to relax, reflect, and take stock of what we accomplished. And then enjoy the holidays before doing even more in 2022!
SEO and website navigation not exactly your jam? Well take a big deep breath and relax. Because we've got you covered with some dos and don'ts to help your small business ...
It’s easy to say you put Earth first, but following through on that promise is what matters. That’s why Sendle created a Directory of Sustainability position: to keep us ...
Every year, we partner with our Sendler community to invest in environmental projects that preserve and regenerate Earth’s ecosystems.These projects balance out or offset the ...
Each year, the earth gets a little warmer, we grow a year older and the holiday season creeps up on us earlier than ever. This year, some of us will be reunited with our ...
Running a small business from your living room? A third-party logistics (3PL) provider may be a good option to help you grow. Here’s some words of wisdom on 3PLs, and when ...
Whether you’re a climate warrior, aspiring environmentalist or just a mindful human wandering the earth, you’ve likely heard a thing or two about the wastefulness of ...
When you’re running a small business, you’ve got a lot on your plate. Sometimes, you may feel as though you don’t have enough time to do everything. That’s where productivity ...
More and more, your eCommerce customers demand packaging that won't end up in landfill. That's why we offer an earth-friendly alternative to your usual packaging. Fully ...
A logo identifies. It can be telling without saying a word. A really great logo sticks with you and inspires confidence in a brand. It’s the beginning of a conversation with ...
As an eCommerce store owner these days, it’s not enough to optimize your website and rely on organic search traffic to get sales. You need to get yourself in front of your ...
Shipping your goods to your customers would not be possible without the ever-important set of instructions you place gingerly on each package. With it, your delivery driver ...
When Instagram Stories launched back in 2016, they became an instant hit. With Snapchat Stories already making waves, the Stories feature was a dream come true for many ...
The Amazon rainforest is in danger of dying out. That’s the dire prediction from the World Wide Fund for Nature. In fact, one researcher, a quantitative geographer from the ...
Instagram has grown far beyond sharing photos and videos. The crucial hashtag feature adds value for businesses to the content they create by making it easier for your ...
Creating an eCommerce store is easier than ever. You can build a beautiful storefront and line up all the important pieces (payment, marketing, shipping), all without ...
Subscription services are more popular than ever. Increasingly, people are choosing to simplify their lives by getting regular shipments of the things they love.
It feels great to buy from small businesses. These humble and eminently human sellers are the true lifeblood of our local economies, recirculating their incomes back into the ...
You can’t go too far into starting your online store without reading about the importance of search engine optimization (or more casually, SEO). It’s a fact of the online ...
At Sendle, we’re always looking for ways to make shipping simpler for you. Staying up to date with your shipments is so important and so we’ve made some changes to our ...
Excited to start an eCommerce store but can’t decide what to sell? Before you jump in and offer something that will satisfy everyone and their dog, it could be good to narrow ...
Guerrilla marketing is a style of promotion that is unconventional, unexpected, and (most excitingly) low cost when compared with traditional marketing. It’s just the thing ...
For episode two of our second season, we’re talking about skin. Specifically, how to make your skin silky soft and healthy. To help us, we had on Ashley Cummings of Natural ...
Apart from that special formula you keep in the safe in the back, a trademark is one of your business’ most coveted assets. It’s what defines your business as uniquely yours ...
90% of social media users use Facebook. This makes it the place to be—not only for dog spotting groups but also for small businesses wanting to show off their great products.
You know her. You love her. She’s your mother and she deserves your undying gratitude for bringing you into the world and raising you up to be the type of person that would ...
Inspirational quotes for small businesses: starting a business can be challenging at the best of times—there’s the juggling of finances, product rollouts, social media ...
So, you’ve got a great idea for a new product or you are ready to bring your business to the next level. Great! So, how are you going to get funding? It’s a legitimate ...
When it comes to environmental impact, today’s consumers are more informed than ever before and demand a new level of transparency. And it's not just conscious consumers, ...
The world, as a whole, makes a lot of waste. A lot. Two billion tons a year, in fact. And it’s not hard to see its destructive effects, such as habitat loss. While that ...
There are so many ways for businesses to become more sustainable. It doesn’t stop at reducing the amount of energy you use or instituting a recycling program (but you should ...
Humans are a dynamic animal—ambitious, intelligent, caring—with a baffling set of contradictory traits—destructive, myopic, careless. But when we set our minds to something, ...
Sustainability is a noble goal in and of itself. But, it’s also a no-brainer. Because if we’re only taking and never giving back, we’ll be out of a place to live.
Starting a small business from the comfy confines of your home is a dream that you can absolutely realize. But, dreaming is only the start. You’ll need to get some pen and ...
When we think of marketing, we often associate it with attracting customers, but that doesn’t mean that our existing customers can’t help us do that. They’ve got a lot to say.
When you want to stand out and get ahead as a small business owner, knowledge is power. What’s the best way to keep educated about the latest e-commerce trends, tips, and ...
We're back! And we're kicking off season two of Hey Sendler with something flashy and fun—sustainable packaging! To tell us all about amazing unboxing experiences, we've got ...
These days, modern-day businesses have an abundance of channels to sell their wares. Gone are the days where the print copy classifieds were the holy grail to reach customers.
A pioneer for online shopping allowing customers to sell directly to each other, eBay is ‘the OG’ when you think of online marketplaces. And it is still a massive player in ...
The typical eCommerce store owner has a lot on their plate. A regular day at the office can include product sourcing, dealing with awkward customers, balancing the books, and ...
A subscription box service is an exciting offering, giving your customers something to look forward to on a regular basis. Once you’ve managed to narrow in on a strong niche ...
As much as we love shipping here at Sendle, sometimes the shipping process can feel repetitive. Each step, though really important, can feel tedious when you have to do it ...
In 2006, three chums in Pennsylvania up and left their careers to create an organization devoted to helping mission-driven companies increase their positive impact. They ...
Knowing exactly what to do when starting a new business is hard—some might say impossible. You try to check all the boxes, listen to the right people, recheck all the boxes, ...
While first impressions may not be everything, in a world where there are products upon products to choose from, you want to make sure that your first impression is the ...
For our last episode of 2020, Jenn had on Elisa Yip of the knitwear brand SSKEIN. Utilizing the sustainable fur of the noble alpaca, she has been able to create a longer ...
If you fancy yourself as a curious, customer-centric business owner who wants to create, make, and ship products people love, then performing great customer research (AKA UX ...
We buy things all the time, as the need or want arises and are guided by our reserves of disposable income. But, where we are directing these funds is what really matters. ...
You’re getting oodles of traffic to your eCommerce store. You’re really proud of your products and you have an adoring set of social media fans. But why do you have more ...
Creating a sense of loyalty in your customers is important to keep them coming back for more. Finding new customers is great but retaining existing customers is even better. ...
Where you spend your money matters. As you hand over your hard-earned dollars, there is an implicit vote of confidence for what they are doing. So, it makes sense to wield ...
Instagram is one of the most popular social media channels out there. It’s where individuals and businesses alike hang out to moon over pretty pictures and shop for ...
The ancient history of fellas named Valentine is not about their fondness for romantic gestures but their penchant for routine martyrdom. Not exactly what you want to put in ...
The golden rule with ensuring your jewelry is safe lies in how you package your precious stones. You want them to travel safely, discreetly, and with style to your adoring ...
Your goods are the star of your business—from their flattering photo shoots to the careful decorative bundling for their final travels. So, it's vital you know how many you ...
Having readymade templates is pretty nice when you are running a business. Instead of fiddling around in Excel, trying to get all the relevant fields together, you could just ...
As a small business owner, you need to have simple yet powerful tools at your disposal to manage all the data that comes out of running a business. A big part of that is ...
A good spreadsheet can accomplish a lot, especially for unraveling the minutae of your small business' finances. The difference between being close and being right is vast, ...
User-generated content (UGC) is content created organically by a brand’s audience that is then posted on social media platforms, blog posts, online reviews, and podcasts.
Meta descriptions are often seen as just one more confusing, SEO-related algorithm thingy that will probably make your head spin unless you’re some sort of technical whizz. ...
You’re getting a ton of traffic to your store, your conversion rates are high, you have way more social media followers than you ever thought possible, but your monthly ...
Although some businesses sell products that are one-time purchases like cars, record players, and fridges, most small businesses rely on repeat purchases as part of their ...
You’ve created an online store, added professional photography to every product page, and splattered your brand all over social media. Do you really need to bother with FAQs ...
Years come and go and, at the end of each, we look back to see how far we’ve come or to think back on the good times. Then there’s 2020, a year that’ll be hard to forget (no ...
It feels like everything is online these days, from dating to books. The same applies to retail—why go to a store when you can simply get your heart’s desires delivered ...
At Sendle, we are blessed with a roster of amazing businesses from which we can choose exciting gifts for our loved ones, be they across the country or in the next room. What ...
For this seventh episode of Hey Sendler, we were joined by Finders Keepers’ Co-Founder, Sarah Thornton. If you don’t know, The Finders Keepers is an online marketplace full ...
When you’re on the hunt for a new skincare product and a friend recommends a $10 facial serum that none other than Kim Kardashian also swears by, you’re probably going to be ...
Did you know that the best time to start an eCommerce store is right now? According to a recent study conducted by Statista, eCommerce sales are predicted to surpass $740 ...
Google. It’s such a big search engine it’s become synonymous with searching for something online. Just think about how many times you've told someone, or been told, to ...
Etsy is one of the most accessible online marketplaces for small online retailers. With a massive global audience and the ability to reach them with ease (and a bit of SEO ...
Christmas 2020 is expected to be the busiest online shopping season in Australian history! To help our small business community get prepared early, we held a virtual event ...
Here we are with our sixth episode of Hey Sendler! This time, Jenn chats with Jenni Moon of No Rival Industries, a startup focused on impact projects that make positive ...
The Zero Waste movement has gained steam in the last few years. And, with good reason! It’s becoming more and more obvious that we can’t sustain our usual routines without ...
Looking back on the brief history of online shopping, it wasn’t clear at the time that a humble Amazon book sale in 1995 would spark the beginning of an online shopping ...
Would you hand over your credit card details to a website that’s riddled with spelling errors and looks like it was made in 1996? Imagine entrusting your security to a ...
For our fifth episode of Hey Sendler, Jenn convened a gathering of the dads from Jill & Joey to talk about their sustainable reusable bag side hustle. They are our first ...
If you’re using the internet in 2020, you’ve most likely come across the phenomenon that is unboxing experiences. It involves a person unpacking or unwrapping a package ...
For our fourth episode of Hey Sendler, Jenn talked with Shidume Lozada all about product photography. Nothing sells a product online as well as incredible photography and in ...
Shipping is one of the most important parts of the customer journey (and oh so exciting too). It represents the final steps of the customer experience and it is what they’ll ...
When Facebook launched Facebook Marketplace back in 2016, it was created with businesses and communities in mind. For example, think yard sales and spring cleaning: the ...
2020—a year like no other! As the end fast approaches (mercifully so), we felt it was time to inject a little fun and a bit of magic into the Sendle-sphere with our newest ...
As we move into a very different holiday season, store owners need to get prepared for one of their most consequential holidays—Black Friday (and its companion, Cyber Monday).
Welcome to the third episode of our ongoing webinar series, Hey Sendler! This time Jenn spoke with Moji Igun, founder of Blue Daisi Consulting, to talk about self-care for ...
It’s incredible how a crisis brings people together. Whether it's an airborne virus or climate disasters wreaking havoc, we've united to help our communities get through it.
You’ve spent hours on the phone—or FaceTime or Zoom or Hangouts or Houseparty—connecting and reconnecting with the people you cannot physically hang out. You want some way of ...
Contrary to popular belief, the term ‘user experience’ (UX, if you are cool) isn’t just a buzzword. In fact, all the cool cats and kittens in tech are making frictionless ...
Welcome to the second installment of Hey Sendler, our first ever webinar series where we talk to small business owners and small business experts to learn their unique ...
The hallmark of any successful business is its ability to grow and retain loyal customers. At its core is understanding who your customers are and knowing what they need.
Welcome to the first installment of Hey Sendler, our brand new webinar series. Over the coming episodes, we will talk to small business experts and owners to learn tips and ...
Pinterest is like the alternative arty cousin to social media giants like Facebook, Twitter, and Instagram. So, exactly what is it and why should you incorporate it into your ...
Fathers are particular creatures, seemingly easy to define but like an onion, they are layered (and occasionally pungent). Just below that top layer of dad is another dad ...
OK, you’ve set up your Etsy storefront. Great job! Now those witty newborn onesies you’ve been working so hard on will just fly off the shelves, right?
Reminiscent of your local arts and crafts fair, yet more mature and online, Etsy is redolent with that trade show nostalgia. A global internet marketplace, Etsy is a mecca ...
We’ve all had that pang of regret as we toss out another empty plastic bottle or some superfluous plastic packaging. So much waste for something so small!
As the importance of environmentalism quickly dawns on the public consciousness, new eco-lingo starts echoing from marketing workshops through to the halls of power. Short, ...
The B Corp movement is on the rise as more businesses commit to being a force for good in the world. July is B Corp month in Australia and New Zealand, so we chatted to local ...
Becoming a sustainable company is a selfless pursuit for many eco-conscious business owners. But, increasingly, consumers are showing that they will gladly shell out their ...
At Sendle, we take our commitment to the environment very seriously which is why we’re doubling down on our efforts to provide shipping that’s good for the world.
Setting up an online store and making available all your wares is just the first step to creating a successful eCommerce operation. The slightest obstacle may thwart a ...
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