Hello again! So, February’s almost over. That means school’s back in and we’re just about ready for another holiday.

We know you wear 1000 different hats a day. To help you along, we’ve picked out a bite-size morsel to mull over with your morning coffee. You’re doing great, by the way.

How this Sendle customer uses the 'gram to humanise his brand

12 months ago, social stories became a three-way battle, with Facebook and Instagram rivalling Snapchat’s temporary content offering.

Since then, Instagram has changed the game with its story functionality. Statistics suggest Snapchat usage has declined between 15-40% since Instagram launched its own stories.

It’s also proven to be fertile ground for brands, with over half of brands on Instagram experimenting with the story function. The dynamic nature of Instagram Stories is conducive to compelling content with a sense of urgency for users, especially when employed as live video.

Sendle customer, Chris Cincotta, Melbourne-based photographer and the brains behind the colourful smorgasboard-feed @melbourneiloveyou and Humans in Melbourne), uses Stories to take his viewers on a journey of where their parcels come from and go. 

Chris gives users an interactive and unobtrusive peek behind-the-scenes of production for his beautiful photo-book. They also play a pivotal role in humanising his brand even further.

With minimal effort, his audience can glimpse products and events, participate in polls, make direct inquiries, and navigate to related content. He even makes parcel delivery look exciting - check out his story below:

Show and tell: @melbourneiloveyou uses Stories to take his 71k strong fanbase along on the journey with him.

There are a ton of ways to utilise Instagram Stories to delight your audience. You can even add gif stickers now, which is all kinds of fun. Give it a try.

Happy Sendling!
The Sendle Team

 

Sendle your parcel

You might also like to read

Customer Stories | 3 min read
March 8, 2024

Get to know these 4 women-founded B Corporations on International Women’s Day

Here’s to all the amazing women who are making a difference and working toward a brighter future! Sendle is honoring International Women’s Day this year by shouting out some ...
Read more
Packing & Shipping | 3 min read
March 5, 2024

What’s on the horizon? Sendle and partners predict 2024 ecommerce trends

2024 ecommerce trends are only starting to pop up. What’s the overall forecast for this year? Businesses right now can fine-tune, set standards, and even try something new to ...
Read more

Get small biz tips in your inbox. Join us!

Never spammy, always pleasant.